Tutorials, release notes, instruction manuals – I know it all. Since 2006, I have perfected the craft of taking a complex system and writing about it in a way that’s accessible to all audiences.
I found a love for UX writing while working extremely close to UX design teams over the years and have a knack for finding the right words to make the user experience consistent and effective.
I’ll always maintain the importance of UX research at every level. I get great joy out of asking the right questions, trying new methods, and having the data line up with content decisions.
This is where I have the most fun. Articles, blog posts, social media posts, websites. My studies in creative writing shine as I embrace the brand and voice at the heart of each new project.
As technology advances and the way people comprehend changes, I continue to evolve my content design skills using order, layout, diagrams, video, and interactivity as each project calls.
Nothing makes me happier than a well-thought-out and well-executed plan for reaching a project’s content goals using a blend of content audits, user research, solution design, scoping, and delivery.
Give me a bunch of numbers, tell me what you want to showcase, and I’ll come up with the perfect visuals for that content and data in your report to get your message across as you intend it.
Sometimes the project calls for a hardcopy deliverable as well. I can take digital content and turn it into physical print with extra thought into the different user expectations.
Presentations are the artful combination or oral and visual communication. I’ve been a great help to trainers and executives when creating theirs. You can see it in my conference speeches.